How can we help?
We're here for owners and renters. Reach out any time.
Preferred-language support
Tell us your preferred language when you contact support. As ThrottleShare adds in-platform translated messages, the original message will stay attached to the booking record while recipients can view a translated version in their selected language.
Common Topics
- ✓ Booking issues — cancellations, date changes, owner disputes
- ✓ Payments — charges, refunds, Stripe Connect setup for owners
- ✓ Listings — how to list your vehicle, pricing tips, photo requirements
- ✓ Account — password resets, verification, profile updates
- ✓ Safety & waivers — liability, insurance, emergency contacts
For urgent safety concerns or accidents, please call local emergency services first, then email us immediately at [email protected].